Since writing the original article here, it feels appropriate to update on further issues using Trade Centre UK.
After a purchase of a car in the Summer, we had a nightmare with failing air con and electronics. Trade Centre UK being slow to respond resolve the issue.
At the time, I gave them the benefit of the doubt but I would now advise to strongly avoid any purchases from this dealer. Since my initial review, we have had more difficulties and have been without a car since mid October.
As a fault with the car that will have been present at time of purchase, we are now having to wait until late January for their mechanics and no sign of any courtesy car – they don’t seem to have any available. We will be without a car for three months.
While we could go elsewhere to get the car fixed, it will cost a lot more than Trade Centre UK will contribute. Their offer to contribute is a fixed amount and if other issues arise, we will then be stuck with the costs. They argue that it would cost them less to fix but they do not have any mechanic availability.
We did gain advice from the Citizens advice bureau and Which.
It has been a complete nightmare really. The result being that we are occasionally booking car hire at our expense currently. We also traded a rather good and reliable car with Trade Centre UK, as we wanted to have a larger car. The 120 point check at time of purchase is worthless and obvious that it means nothing.
Like I said in the previous review, Trade Centre UK invest all their efforts in sales and neglect after sales service. Please do not buy from them, you will have nothing but difficulties. Avoid trading with this dealership.
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